• Continued publication of monthly e-newsletter.
• Continued Monthly Discussion Forum on Ageing (MDFA)-a common platform for sharing knowledge on ageing issues.
• Continued Ageing Research Fellowship- a programme that supports three Master/M.Phil level students to conduct their thesis on ageing issues.
• Conducted social and mass media campaign on COVID-19 and its preventive measure regarding older people.
• Participated in virtual, Inclusion master training conducted by HelpAge International.
• Awarded by King Sejong International Literacy Prize 2020.
• Conducted research on Dementia Care in collaboration with Bournemouth University and University of Huddersfield, UK.
• Started Food Support Programme with support from Ageing Nepal Switzerland.
• Conducted research on Socio-economic condition of older people with support from BKS Elderly Empowerment Fund.